What should I do if I cannot collect the student identity card in person?

What should I do if I cannot collect the student identity card in person?

If you are unable to collect the student identity card in person at the Academic Registry Service Centre, you may authorise a representative to collect the card on your behalf.

The representative should provide a duly signed authorisation letter and a copy of your HKID card / PRC Resident ID card / Passport.  Both documents will be returned to your representative on the spot. Please note that there is no standard format for the authorisation letter.